Terms of Sales

Definition of the parties

Between Leo MB,
Individual contractor registered with the RCS
Under the number SIRET 891 674 798 00014,
Hereinafter called the « Seller » or the « Company »,

and

The natural or legal person purchasing products or services from the company,
Hereinafter referred to as the « Buyer », or « Customer ».

It has been set forth and agreed as follows:

 

PREAMBLE

The seller is a publisher of products and services of Online Training for consumers, marketed through the website https://my-sweet-ldr.com. The list and description of services offered by the company can be found on the above-mentioned site.

Article 1 : Object
The present General Terms of Sale determine the rights and obligations of the parties with regard to the online sale of products or services offered by the vendor.


Article 2: General provisions
The present General Conditions of Sale (GCS) govern the sales of products or services, carried out through the Inter-net sites of the company, and are an integral part of the contract between the purchaser and the seller. They are fully opposable to the buyer who has accepted them before placing an order.

The seller reserves the right to modify the present terms and conditions at any time by publishing a new version on its website. The applicable GCS are those in force at the date of payment (or first payment in case of multiple payments) of the order.

The company also ensures that their acceptance is clear and without reserve by putting in place a checkbox and a validation click. The customer declares to have read all the present General Conditions of Sale and to accept them without restriction or reserve.

The customer acknowledges that he/she has benefited from the necessary advice and information in order to ensure the adequacy of the offer to his/her needs.

The customer declares that he/she is legally able to contract under French law or validly represents the individual or legal entity for which he/she is contracting. Unless proven otherwise, the information recorded by the company constitutes proof of all transactions.


Article 3 : Prices
The prices of the products sold through the website are indicated in Euros including VAT and American Dollars including VAT and are precisely determined on the product description pages.

They are also indicated in Euros and US Dollars including all taxes (VAT + other possible taxes) on the order page of the products or services.


Article 4: Conclusion of the online contract
In accordance with the provisions of Article 1127-1 of the Civil Code, the customer must follow a series of steps to conclude the contract by electronic means in order to complete the order:

  • Information on the essential characteristics of the product or service;
  • Choice of the product and, if applicable, of its options
  • Indication of the essential details of the customer (identification, email, address…);
  • Acceptance of the present General Conditions of Sale
  • Verification of the elements of the order and if necessary, correction of the errors.


Before proceeding to its confirmation, the buyer has the possibility to check the details of his order, its price, and to correct any errors, or cancel his order.

The confirmation of the order will entail the formation of this contract.
Then, the instructions for the payment will follow.

The customer will receive confirmation by e-mail of the payment of the order, as well as an acknowledgement of receipt of the order confirming it.

During the ordering process, the customer will have the opportunity to identify and correct any errors made in the data entry.

The language offered for the conclusion of the contract is English.

The terms and conditions of the offer are sent back to the buyer by email when the order is placed and archived on the seller’s website.

The archiving of the communications, the order, the details of the order, as well as the invoices is carried out on a reliable and durable support so as to constitute a faithful and durable copy in accordance with the provisions of article 1360 of the civil code. This information can be produced as proof of the contract.


Article 5 : Products and services
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the website of the company, as well as, if necessary, the mode of use of the product.

In accordance with Article L112-1 of the Consumer Code, the consumer is informed, by means of marking, labeling, display or any other appropriate process, of the prices and particular conditions of the sale and performance of the services before any conclusion of the sales contract.

In all cases, the total amount due by the buyer is indicated on the order confirmation page. The selling price of the product is the one in force on the day of the order.

The seller reserves the right to modify its prices at any time, while guaranteeing the application of the price indicated at the time of the order. The customer certifies that he has received detailed information about the identity of the seller, his postal, telephone and electronic contact details, and his activities in the context of the present sale.

The contractual information is presented in detail and in English.

The parties agree that the illustrations or photos of the products of-ferts to the sale have no contractual value. The period of validity of the offer of products and services as well as their prices is specified on the websites of the company, as well as the minimum duration of the proposed contracts when these relate to a continuous or periode supply of products or services.

Except under special conditions, the rights granted hereunder are only granted to the natural person signing the order (or the person holding the email address provided).


Article 6: Compliance
In accordance with Article L.411-1 of the Consumer Code, the products and services offered for sale through these GTCs comply with the regulations in force relating to the safety and health of people, the fairness of commercial transactions and the protection of consumers. Independently of any commercial guarantee.


Article 7: Retention of title clause
The products and services remain the property of the company until full payment of the price.


Article 8 : Payment
Payment is due immediately upon ordering, including for pre-ordered products and services.

The customer can make the payment by credit card or by PayPal. The cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa).

The secure online payment by credit card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the network.

Any guarantee as to the security of this system is entirely the responsibility of the company of our provider and cannot be imputed to us.

 Once the payment is initiated by the customer, the transaction is immediately debited after verification of the information. In accordance with the provisions of the monetary and financial code, the commitment to pay by card is irrevocable. By communicating his banking information at the time of the sale, the customer authorizes the salesman to debit his card of the amount relating to the indicated price.
The customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the sale is immediately cancelled by right and the order cancelled.

In the case of payment in instalments, the Customer undertakes to pay all the instalments he has chosen at the time of his order. In the event of a missed deadline, the Customer will have his training account deleted without notice and will only be able to recover access by paying the full amount that had been granted to him with this payment facility.


Article 9 : Retraction period
We inform customers that in accordance with the provisions of Articles L. 221-18 to L. 221-28 of the Consumer Code, the right of withdrawal can not be exercised for training, coaching, digital products and downloadable products (unless mentioned on the sales page of the product concerned).


Article 10 : Guarantees
In accordance with the law, the salesman assumes the guarantees of conformity and relative to the hidden defects of the products. The salesman refunds the purchaser the products not corresponding to the carried out order.

The request for refunding must be carried out in the following way: to send an email to leoandkyomi@my-sweet-ldr.com.


Article 11 : Complaints and mediation
If necessary, the purchaser can present any complaint by contacting the company by sending an e-mail to leoandkyomi@my-sweet-ldr.com

In accordance with the provisions of art. L. 611-1 to L. 616-3 of the Code of consumption, the consumer is informed that he can have recourse to a mediator of consumption under the conditions envisaged by the title I of the book VI of the code of consumption.

In case of failure of the request of complaint with the customer service of the salesman, or in the absence of answer within two months, the consumer can submit the disagreement to a mediator who will try in all independence to bring closer the parts in order to obtain an amicable solution.


Article 12 : resolution of the contract
The order can be cancelled by the buyer by registered letter with acknowledgement of receipt in the following case :

  • unjustified price increase or modification of the product or service.


In these cases, the buyer can demand the reimbursement of the deposit paid plus interest calculated at the legal rate from the date of collection of the deposit.


Article 13 : Intellectual property rights
The brands, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is made through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.


Article 14 : Major Force
The execution of the obligations of the seller under the present terms is suspended in the event of the occurrence of a fortuitous event or force majeure that would prevent its execution. The seller will notify the customer of the occurrence of such an event as soon as possible.


Article 15 : Invalidity and modification of the contract
If one of the stipulations of the present contract were to be cancelled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement of the parties.


Article 16: Protection of personal data
In accordance with Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the General Regulation on the Protection of Personal Data (« RGDP ») n°2016/679.

The seller implements a processing of personal data for the purpose of selling the products and services defined in this contract. Here is the Privacy Policy


Article 17: Applicable law and clauses
All the clauses contained in the present general terms and conditions of sale, as well as all the purchase and sale operations referred to herein, shall be subject to French law.

The nullity of a contractual clause does not entail the nullity of the present general conditions of sale.


Article 18: Consumer information
Leo MB only accepts clients over 18 years old (for services: coaching, workshops, seminars). We do our best to restrict access to our sites, products and services to middle-aged people. Even if the content of our products and services is not offensive, we prefer to address a mature audience capable of understanding the implications and responsibilities of the business world.

Any newsletter subscriber who does not meet these criteria (age over 18) will be immediately removed from our database as soon as this fact is brought to our attention. Similarly, any customer who does not meet these criteria will not be entitled to a refund for services.

For the purposes of consumer information, the provisions of the Civil Code and the Consumer Code are reproduced below:

Article 1641 of the Civil Code: The seller is bound by the warranty for hidden defects of the thing sold that make it unsuitable for the purpose for which it was intended, or that so diminish this use that the buyer would not have acquired it, or would only have given a lower price, if he had known about them.

Article L. 217-4 of the French Consumer Code: The seller shall deliver goods that conform to the contract.

Article L. 217-5 of the Consumer Code: The good is in conformity with the contract:

 

1° – If it is fit for the use usually expected of a sembl-able good and, where applicable:

  • If it corresponds to the description given by the seller and has the qualities that the latter has presented to the buyer in the form of a sample or model ;
  • If it has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, particularly in advertising or labeling;

2° – Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.